Particularly within the leisure centre environment it is important :: Business Management Studies

Particularly within the leisure centre environment it is important to identify and address those factors which improve the safety of the guests , celebrate high levels of services , quality of facilities and promote a well-preserved safe work environment.In the various activities of modern life social domestic, work orleisure the cost of work place accidents and incidents is immense interms of wasted costs, loss of revenue, insurance claims and premiumsand a host of unquantifiable indirect costs.Its is incumbent upon completely organizations to identify and evaluate the environment within which they operate regardless of whether they atomic number 18in manufacturing , services transport or leisure ect .however ,within apiece of these sectors there are specific issues to be addressand actions to be taken in relation to health and safety and customersatisfaction .Particularly within the leisure centre environment it is important toidentify and address those factors which improve the safety of thecustomers , maintain high levels of services , quality of facilities and promote a healthy safe work environment.When considering the customers of a leisure centre the factors whichare likely to affect health and safety and promote a high level ofcustomer satisfaction must be identified first. Then what must bedetermined is the ability to control this risk, after risks have beenidentified an effective legal profession policy must be prepared forimplementation. Within the physical confines of a leisure centrethere are certain aspects of the environment that are of particularimportant when trying to balance the paramount need of a safeenvironment ,a pre set budget and the desire to maximize customersatisfaction.These factors imply essential housekeeping issues such asmaintenance on buildings and equipment, factors affecting bylegislation including noise, light, air temperature and renewal andstatutory requirements on electrical risks, chemicals stock etc andother external issues such as customer confidence in staff commitmentand ability to become professional in areas such as First Aid.Initially the leisure centre management has to develop a Health andSafety policy in conjunction with the public. Usually a theoretical account foridentifying risk bearing activities, this can be done by a mixture ofstaff questionnaires, monitoring and through customer satisfactionsurveys.The next metre is to develop risk avoidance procedures which in aleisure centre may include preset policies such as manning levels inpool areas, shop of equipment/chemicals etc. Next it is importantto evaluate these risks and combat them at source such as no runningin the pool area chemicals to be kept under restricted access, andall electrical equipment to be inspected and approved at regular